General Terms and Conditions (GTC) - "FEWOS ROSTOCK RENTAL" Landlord: Stefanie Zelenski, Augustenstraße 96, 18055 Rostock, FEWOS 1. Arrival / Departure Daily possible arrival from 4 p.m. to 12 p.m. at the latest. Departure must take place no later than 10:00 a.m. on the day of departure. If the departure time is exceeded by more than 30 minutes, an additional night will be charged. Other arrival and departure times can be agreed individually with the landlord. If the tenant does not appear by midnight on the day of arrival, the contract is deemed to have been terminated after a period of 48 hours without notification to the landlord. The landlord or his representative can then freely dispose of the object. A (proportional) repayment of the rent due to early departure is generally not made. 2. Special requests and ancillary agreements are generally possible. They require written confirmation from the landlord. In the case of pets, the type and size must be specified and are only permitted by arrangement. 3. Payment The rental contract becomes valid upon receipt of the down payment in the landlord's account. The deposit of 50% of the rental amount is due within seven days of receipt of the booking documents. After the deposit has been paid, the balance is due 30 days before departure. If the payment deadlines are not met, the landlord can withdraw from the contract. Failure to pay is considered withdrawal and entitles the tenant to re-rent. Additional costs for water, W-LAN, waste are not charged. 4. Withdrawal You can withdraw from the contract at any time. The withdrawal must be made in writing. In the event of withdrawal, you are obliged to compensate us for the damage we have suffered: • from the day of the booking confirmation by the landlord up to the 15th day before the start of the rental period, no compensation • from the 14th day to the 8th day before the start of the rental period, 50% of the total price • from the 7th Day up to the 4th day before the start of the rental period 80% of the total price. The date of receipt of your cancellation message counts. Amounts already paid will be offset. You can provide a substitute who enters into your contract under the conditions stated. Written notification is sufficient. 5. Obligations of the tenant The tenant undertakes to treat the rented items (holiday apartment, inventory and outdoor facilities) with care. If damage occurs to the holiday apartment and/or its inventory during the tenancy, the tenant is obliged to report this immediately to the FAVORENT property management or to the landlord directly. Deficiencies and damage already identified upon arrival must be reported immediately to the property management FAVORENT, otherwise the tenant is liable for this damage. A reasonable period of time must be granted for the elimination of damage and defects. Claims from complaints that are not reported immediately on site are excluded. Complaints that are only received by the landlord at the end of the stay or after leaving the holiday apartment are also excluded from compensation. In the event of any disruptions to performance, the lessee is obliged to do everything reasonable within the scope of his legal obligation to help remedy the disruption and to keep any damage that may have occurred to a minimum. On the day of departure, the tenant is to remove personal items, household waste is to be disposed of in the designated containers, crockery is to be stored clean and washed in the kitchen cupboards. 6. Data protection The tenant agrees that necessary data about his person will be stored, changed and / or deleted as part of the contract concluded with him. All personal data is treated with absolute confidentiality. 7. Liability The advertisement was created to the best of our knowledge. We are not liable for any influence on the rented property by force majeure, by power and water failures customary in the country and by storms. Likewise, there is no liability in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites or disruptions caused by natural and local events. However, the landlord is happy to help with solving the problems (as far as this is possible). Liability on the part of the lessor for the use of the play and sports equipment provided is excluded. The arrival and departure of the tenant is his own responsibility and liability. The landlord is not liable for personal belongings in the event of theft or fire. The tenant is fully liable for willful destruction or damage. 8. Final Provisions Photos and text on the website or in the flyer serve as a realistic description. 100% correspondence with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the equipment (e.g. furniture) provided they are equivalent. Should one or more provisions of these terms and conditions be or become invalid, this does not affect the validity of the remaining conditions. The ineffective provision is to be replaced by an effective one that comes as close as possible to the economic and legal will of the contracting parties. German law applies. Place of jurisdiction and place of fulfillment is the place of residence of the landlord.